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<title>Total Experience</title>
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<description>Total Experience: the emerging practice of design for experience.</description>
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<dc:creator>iknovate@gmail.com</dc:creator>
<dc:date>2007-07-05T15:41:17-07:00</dc:date>
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<title>Relationships Are About the Total Experience</title>
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<description>UPDATE: I&apos;ve added several postscripts to the bottom of this. Combined with today&apos;s information makes this worthy of a republish. Today I got a phonecall from AT&amp;T (ok, what part? no clue...) to personally &apos;clarify&apos; my concern and escallate this...</description>
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<dc:date>2007-07-05T15:41:17-07:00</dc:date>
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