/home/corante/public_html/totalexperience/ Total Experience: the emerging practice of design for experience. en-us iknovate@gmail.com 2008-02-05T09:24:16-07:00 hourly 1 2000-01-01T12:00+00:00 http://totalexperience.corante.com/archives/2008/02/05/making_lemonade.php My original title for this was "Changing the Rules", but then I saw the broader beauty of what's being done here. Start with a good recipe: Find an experience people complain about...a lot. [Get your ideas from the 'joke butts'... 73089@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2008-02-05T09:24:16-07:00 http://totalexperience.corante.com/archives/2007/10/30/a_thoughtful_personal_reflection_on_a_boring_cultural_recursion.php As a teenager and a young man, I was totally current on the theoretical and hypothetical aspects of existence and experience, as those were known in the 1960s and 1970s. I read books and listened to the newly available... 72818@/home/corante/public_html/totalexperience/ Commentary 2007-10-30T11:18:26-07:00 http://totalexperience.corante.com/archives/2007/10/06/delta_embraces_experiential.php A tease to content elsewhere... Delta Air Lines is bringing its in-flight experience to the streets of New York City with a temporary lounge. Visitors can drop by the 3,500 square-foot space at 101 West 57th St. called Delta SKY360... 72759@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2007-10-06T14:56:47-07:00 http://totalexperience.corante.com/archives/2007/05/22/falling_short_of_an_end_target.php [Happy Birthday to me! Heck, what's the point of authoring a blog if you can't send yourself wishes?] I'm following up on Bob's post today with the unanswered question, "When does an experience end?" My answer: when you're done. The... 72331@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2007-05-22T19:07:01-07:00 http://totalexperience.corante.com/archives/2007/03/12/exemplary_cases_of_experience_design_your_suggestions_welcome.php As I wrote earlier, I'm working up a book about experience design -- also called, “designing for experience.” I met with my publisher and it looks like a go. As cases that can be featured in the book, I... 72115@/home/corante/public_html/totalexperience/ ED Projects of Note 2007-03-12T12:25:12-07:00 http://totalexperience.corante.com/archives/2007/03/03/problems_at_amazon.php I experienced my first chink in Amazon's brand experience armor. It wouldn't have necessarily been enough to report on (how many random issues do we run into in experiences daily?), but this seemed too different in too many ways. I... 72094@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2007-03-03T15:05:13-07:00 http://totalexperience.corante.com/archives/2007/03/01/classic_channeling_negative_energy.php PayPal, likely the most frequent subject of phishing expeditions, has now turned the tables on the practice and without doing a single thing to change their business model is using this practice to their advantage. Getting a PayPal email in... 72089@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2007-03-01T15:58:55-07:00 http://totalexperience.corante.com/archives/2007/02/26/the_missing_rosetta_stone.php Harold G. Nelson offers an interesting perspective on the realm of our discipline: "Scientists and artists legitimately serve their own interests-their curiosity or need to express themselves. In contrast, design is defined as a service to the 'other'. Design is... 72069@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2007-02-26T10:30:14-07:00 http://totalexperience.corante.com/archives/2007/01/17/design_as_a_strategic_function.php Online Video: Executive design recruiter, RitaSue Siegel, offers her perspectives to assess whether or not a company is commited to design strategically. [QuickTime, 03:40] In it, she closes with one of her beliefs: that getting an MBA is not a... 71872@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2007-01-17T14:14:37-07:00 http://totalexperience.corante.com/archives/2006/12/19/books_about_experience_for_your_holiday_gifts.php 'Tis the season for holiday extravagance, and not just in the Western world. People of every persuasion (even atheists) accord the Winter Solstice great importance, whether experienced in its pure form or as an institutionalized religious ritual. For many... 70741@/home/corante/public_html/totalexperience/ Commentary 2006-12-19T02:22:29-07:00 http://totalexperience.corante.com/archives/2006/12/13/why_online_should_be_off_limits_in_the_bedroom_globe_and_mail.php 'Tis the season to be merry: If you want peace on earth, especially at home, Leah McLaren, in “Why online should be off limits in the bedroom,” published in Saturday's Globe & Mail, makes a good case for unplugging... 70527@/home/corante/public_html/totalexperience/ Commentary 2006-12-13T17:58:40-07:00 http://totalexperience.corante.com/archives/2006/10/10/it_innovation_terminus.php 67061@/home/corante/public_html/totalexperience/ Odds and Ends: Random Observations 2006-10-10T12:15:18-07:00 http://totalexperience.corante.com/archives/2006/10/02/fashion_today_less_project_runway_more_corporate_strategy.php Clothes make the person -- or rather, the persona. Time's Fall 2006 Style & Design Supplement: "Going for Gold, The Art of the Luxury Deal,“ explains why luxury fashion -- haute couture that's increasingly taken from the streets, refined,... 66494@/home/corante/public_html/totalexperience/ Commentary 2006-10-02T11:37:44-07:00 http://totalexperience.corante.com/archives/2006/09/19/video_democracy_online_once_a_reality_soon_a_dream.php Who hasn't heard of YouTube by now? It's a Web-based video scrapbook cum social network that features thousands, perhaps by now millions of videos submitted by professional producers and marketers, aspiring actors and musicians, parents and children, and the... 65785@/home/corante/public_html/totalexperience/ Commentary 2006-09-19T20:55:03-07:00 http://totalexperience.corante.com/archives/2006/09/04/americas_ideology_of_hope.php On this sixth Labor Day of the 21st millenium, I read a disturbing article that appeared earlier this week in the New York Times Business Section, by writers Steven Greenhouse and David Leonhardt. It bears this ominous headline: “Real... 64846@/home/corante/public_html/totalexperience/ Commentary 2006-09-04T12:32:25-07:00