/home/corante/public_html/totalexperience/ Total Experience: the emerging practice of design for experience. en-us iknovate@gmail.com 2007-01-15T19:57:20-07:00 hourly 1 2000-01-01T12:00+00:00 http://totalexperience.corante.com/archives/2007/01/15/high_definition_changes_tv_production.php I've been generally fascinated with getting two HDTV units in our home over the holidays. But I'm even more fascinated with productions which are clearly capitalizing on the medium. Watching a new episode of CSI Miami, "Death Pool 100" the... 71789@/home/corante/public_html/totalexperience/ Blink › 2007-01-15T19:57:20-07:00 http://totalexperience.corante.com/archives/2007/01/10/three_new_experiences_worth_a_watch.php Webcast: Steve Jobs Demos the New iPhone [07:16] Webcast: Steve Jobs Demos Apple TV [03:14] Webcast: Sling Media Creates Community to share/annotate public-domain video clips -- Clip + Sling [03:03]... 71570@/home/corante/public_html/totalexperience/ Blink › 2007-01-10T08:58:08-07:00 http://totalexperience.corante.com/archives/2007/01/05/event_virgins_total_customer_experience.php [Verbatim email received...emphasis added.] Think IT can be hip and cool? Virgin Entertainment’s CIO, Robert Fort, is banking on it. This mega-retailer is all about creating a fun total customer experience. It’s all part of Virgin’s brand promise. But can... 71383@/home/corante/public_html/totalexperience/ Blink › 2007-01-05T08:16:39-07:00 http://totalexperience.corante.com/archives/2007/01/05/webcast_virgins_total_customer_experience.php [Verbatim email received...emphasis added.] Think IT can be hip and cool? Virgin Entertainment’s CIO, Robert Fort, is banking on it. This mega-retailer is all about creating a fun total customer experience. It’s all part of Virgin’s brand promise. But can... 71384@/home/corante/public_html/totalexperience/ Blink › 2007-01-05T08:16:39-07:00 http://totalexperience.corante.com/archives/2007/01/04/customercentered_advertising.php A January 3rd Forrester briefing, "Advertising Tactics That Win Customers" purports that trust -- lack thereof -- is a growing issue in relationships. Increasing trust is a matter of choice -- allowing the customer to control what they're exposed to.... 71335@/home/corante/public_html/totalexperience/ Blink › 2007-01-04T07:43:44-07:00 http://totalexperience.corante.com/archives/2006/12/21/chicago_in_may_2007_iit_institute_of_design_strategy_conference.php The roster for this May 2007 event clearly supports bringing together different backgrounds and perspectives to design and business strategy. The conference site is filled with all sorts of information, including some great interviews with speakers. One favorite is a... 70848@/home/corante/public_html/totalexperience/ Blink › 2006-12-21T08:46:00-07:00 http://totalexperience.corante.com/archives/2006/11/16/event_forresters_big_idea_experiencebased_differentiation.php Teleconference | December 5, 2006, 1:00 p.m.-2:00 p.m. Eastern time Agenda • What is the state of customer experience? • What types of customer experience strategies can disrupt the status quo? • How can firms sustain customer experience differentiation?... 69235@/home/corante/public_html/totalexperience/ Blink › 2006-11-16T10:15:46-07:00 http://totalexperience.corante.com/archives/2006/09/25/marketing_your_design_firm_by_adam_lerner_on_core_77.php Adam Lerner's “Marketing Your Design Firm,” on Core 77, offers a thorough discussion of the why's, wherefore's, and how-to's of marketing and selling design services. It's an insightful piece worth printing out and keeping handy in your ideas notebook.... 66077@/home/corante/public_html/totalexperience/ Blink › 2006-09-25T09:43:19-07:00 http://totalexperience.corante.com/archives/2006/09/02/pine_gilmores_thinkabout_baltimore_sept_1314.php Summer comes to an end and with it arrives Joe Pine and Jim Gilmore's thinkAbout, their annual revisiting of the Experience Economy paradigm elaborated in their book of the same name published ... seven years ago? Wow, time flies... 64751@/home/corante/public_html/totalexperience/ Blink › 2006-09-02T06:11:21-07:00 http://totalexperience.corante.com/archives/2006/08/09/aiga_denver_seminar_tangible_futures_creating_designs_of_the_future_to_influence_the_present_august_16.php AIGA Colorado Experience Design presents: Tangible Futures | Creating Designs of the Future to Influence the Present with Victor Lombardi Wed, Aug 16, 2006 Denver, CO Edward de Bono has said, “You can analyse the past, but the future... 63438@/home/corante/public_html/totalexperience/ Blink › 2006-08-09T11:11:23-07:00 http://totalexperience.corante.com/archives/2006/08/09/blm_recruiting_a_new_chief_landscape_architect.php This note was posted today to the Landscape Architecture Electronic Forum, LARCH-L: This is a vacancy announcement for the Chief Landscape Architect Position for the U.S. Dept of Interior, Bureau of Land Management, based in Washington, D.C. The position... 63435@/home/corante/public_html/totalexperience/ Blink › 2006-08-09T09:34:02-07:00 http://totalexperience.corante.com/archives/2006/07/21/mindcanvas_digging_deeply_into_your_mind_via_your_screen_and_keyboard.php Well, this looks interesting: MindCanvas | A research service from Uzanto. From the website: “MindCanvas is a rapid research service to gather insights about your customers' thoughts and feelings. Online surveys require users to complete boring html forms. We... 62197@/home/corante/public_html/totalexperience/ Blink › 2006-07-21T12:43:19-07:00 http://totalexperience.corante.com/archives/2006/07/21/brian_algers_blog_edn_experience_designer_network.php While I'm on a roll, having just digested Matt Sinclair's delicious interview with Nokia's Liisa Puolakka (below), permit me to point you to Brian Alger's blog, Experience Designer Network. Alger, author of the well-received, The Experience Designer: Learning, Networks,... 62167@/home/corante/public_html/totalexperience/ Blink › 2006-07-21T01:44:45-07:00 http://totalexperience.corante.com/archives/2006/07/17/missing_experiences_of_war_and_power.php “I'd love to talk with you more, but we have a war.” So wrote an email friend who works for a highly respected strategic forecasting firm. (Photo: Courtesy of Salon.com) I was taken aback. For a brief moment, I'd... 61907@/home/corante/public_html/totalexperience/ Blink › 2006-07-17T11:12:41-07:00 http://totalexperience.corante.com/archives/2006/07/14/strategic_horizons_thinkabout_and_experience_economy_expert_certification_program.php Joe Pine and Jim Gilmore, authors of the seminal The Experience Economy, have announced registration for the next Strategic Horizons' thinkAbout, set for September 13-14, 2006, in Baltimore, MD. Only 120 seats are available, so sign up now. And... 61783@/home/corante/public_html/totalexperience/ Blink › 2006-07-14T17:33:01-07:00