TOTAL EXPERIENCE explores designing for experience: its theory, its practice, and how designing for experiences affects us socially and in our personal lives.
BOB JACOBSON is fascinated by the experience of experience. A planner and technologist, Bob has a Ph.D. in Urban Planning & Design from UCLA. He's been a policy researcher, technology CEO, science writer, and consultant. As a Fulbright Scholar, he studied cellular telephony's impacts on transborder communities in the Nordic Arctic Circle. Bob edited Information Design (MIT Press 2000) and is now writing a book on the theory and practice of creating edifying, transformative experiences.
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PAULA THORNTON says, "Understanding human behavior (economics), optimizing interactions (design) and facilitating conversations (markets), are the means to achieve strategic differentiation. This is the focus of our discipline. It is not a 'nice to have'‚ and is not, like documentation once was, an afterthought. It is the means by which to start a strategic discussion and the means by which to drive a tactical initiative. All design should be evidence-based."
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Paranoia and recklessness among national leaders: what role do events play?
Posted by Bob Jacobson
Several recent political events will test the hypothesis that national leaders become paranoiac and rule recklessly when their worldviews dramatically part company with reality.
Take two cases of radical disagreement (also known in politics as “betrayal”). In the US, the issuance of a National Intelligence Estimate exonerating Iran from charges that it's developing nuclear weapons flies in the face of the Bush-Cheney duet's years-long warmongering against Iran. Is this the revenge of the US "Intelligence Community" -- 16 different government agencies -- as neo-cons claim? Or just a more objective conclusion than offered by prior NIEs?
Coincidentally, in Venezuela, populist President Chavez' plan to undergird admirable social equity gains by extending his tenancy in the Palacio de Miraflores was set back by the votes of former loyalists who joined the CIA-enhanced opposition.
Bush appears to have lost his grip. Whether Chavez similarly retreats into delusional thinking or engages with his erstwhile supporters to find a better solution will serve as a partial proof or a refutation, coming as it does from the other end of the political spectrum. Of course, many more cases need to be collected and studied.
In politics, the proof is in the pudding. So far, only the case in the U.S. supports the Crazy Leader hypothesis. I feel confident, however, that with additional research around the world and throughout history, enough proofs will be found.
So then, what about the A Crazy Leader creates a Crazy Nation hypothesis? In this regard, I refer you to Tom Friedman's excellent and very funny column in today's New York Times, “Intercepting Iran's Take on America.” After recounting the factors that have rendered Bush's America a toothless giant, crazy in its own right, the mock Iranian intelligence memo quoted by Friedman concludes:
First, 9/11 has made America afraid and therefore stupid. The “war on terrorism” is now so deeply imbedded in America’s psyche that we think it is “highly likely” that America will continue to export more fear than hope and will continue to defend things like torture and Guantánamo Bay prison and to favor politicians like Mr. Giuliani, who alienates the rest of the world.
Second, at a time when America’s bridges, roads, airports and Internet bandwidth have fallen behind other industrial powers, including China, we believe that the U.S. opposition to higher taxes — and the fact that the primary campaigns have focused largely on gay marriage, flag-burning and whether the Christian Bible is the literal truth — means it is “highly unlikely” that America will arrest its decline.
Third, all the U.S. presidential candidates are distancing themselves from the core values that made America such a great power and so different from us — in particular America’s long commitment to free trade, open immigration and a reverence for scientific enquiry wherever it leads. Our intel analysts are baffled that the leading Democrat, Mrs. Clinton, no longer believes in globalization and the leading Republican, Mr. Huckabee, never believed in evolution.
U.S. politicians seem determined to appeal either to the most nativist extremes in their respective parties — or to tell voters that something Americans call “the tooth fairy” will make their energy, budget, educational, and Social Security deficits painlessly disappear.
Therefore, we conclude with “high confidence” that there is little likelihood that post-9/11 America will, as they say, “get its groove back” anytime soon.
Who needs nukes when you have this kind of America?