Corante

TOTAL EXPERIENCE explores designing for experience: its theory, its practice, and how designing for experiences affects us socially and in our personal lives.

CO-AUTHORS

  • Bob Jacobson
  • Paula Thornton
  • BOB JACOBSON is fascinated by the experience of experience. A planner and technologist, Bob has a Ph.D. in Urban Planning & Design from UCLA. He's been a policy researcher, technology CEO, science writer, and consultant. As a Fulbright Scholar, he studied cellular telephony's impacts on transborder communities in the Nordic Arctic Circle. Bob edited Information Design (MIT Press 2000) and is now writing a book on the theory and practice of creating edifying, transformative experiences.
    ( Archive | Contact Bob )
    CORANTE PAULA THORNTON says, "Understanding human behavior (economics), optimizing interactions (design) and facilitating conversations (markets), are the means to achieve strategic differentiation. This is the focus of our discipline. It is not a 'nice to have'‚ and is not, like documentation once was, an afterthought. It is the means by which to start a strategic discussion and the means by which to drive a tactical initiative. All design should be evidence-based."
    ( Archive | Contact Paula ) >
    EXPERIENCE DESIGN:
    THE METAVERSE....

    CALENDAR OF EXPERIENCE DESIGN EVENTS
    (Courtesy of Mark Vanderbeeken, Experientia SpA, Torino)

    Experience Design Websites
    Core 77 Website & Forum
    Business Week|Innovate
    InfoD: Understsanding by Design
    The Wayfinding Place
    Wayfinding Focus
    Design Addict
    L-ARCH (Landscape Architecture Mailing List)
    DUX 2007 Conference
    NetDiver.Net
    DesignBoom
    Digital Thread
    Archinect
    Enmeshed, Digital Arts & New Media
    Ludology (Game Playing Theory)
    Captology, Persuasive Computing
    Space and Culture
    Raskin Center for Humane Interfaces
    timet (acoustical design)
    Steve Portigal, Ethnographer
    Jane McGonigal's Avant Game
    Ted Wells' living : simple
    PingMag (Japan)

    Experience Design Blogs
    Adam Greenfield's Speedbird
    Experience Designer Network (Brian Alger)
    SmartSpace: Annotated Environments (Scott Smith)
    Don Norman
    Doors of Perception (John Thackara)
    Karl Long's Experience Curve
    Work•Play•Experience (Adam Lawrence)
    The David Report (David Carlson)
    Design & Emotion (Marco van Hout)
    Museum 2.0 (Nina Simon)
    B J Fogg
    Lorenzo Brusci (acoustics)
    Cool Town Studios
    FutureLab
    Steve Portigal
    Debbie Millman
    MIT Culture Convergence Consortium
    Luke Wroblewski, Functioning Form|Interface Design
    Adam Richardson
    Putting People First (Paul Vanderbeeken/Experientia
    Laws of Simplicity (John Maeda)
    Challis Hodge's UX Blog
    Anne Galloways's Purse Lips Square Jaw
    Bruno Giussani's Lunch over IP
    Jane McGonigal's Avant-Game The Future of Work

    Experience Design Podcasts
    Ted Wells' living : simple Podcast
    Design Matters Podcast, Debbie Millman
    Icon-o-Cast Podcast, Lunar Design

    Experience Design Firms and ED-Oriented Manufacturers
    Barry Howard Limited
    Hilary Cottam
    LRA Worldwide, Inc.
    BRC Imagination Arts
    Stone Mantel
    Experientia s.r.l
    Nokia
    Herman Miller
    Steelcase
    IDEO
    Cooper Interactive Design
    Gensler
    Doblin Group
    Fitch
    Fit Associates
    Jump
    Strategic Horizons LLC (Joe Pine & Jim Gilmore)
    Cheskin Fresh Perspectives

    Education and Advocacy
    Centre for Design Research, Northumbria University (UK)
    Center for Design Research, Stanford University
    International Institute of Information Design (IIID)
    Design Management Institute
    AIGA DUX
    Interaction Institute IVREA
    Design Research Institute (UK)
    UC Berkeley Center for Environmental Design Research
    History of Consciousness, UCSC
    Design News Magazine
    Society for Environmental Graphic Design (SEGD)
    Design Museum London
    Center for Sustainable Design
    Horizon Zero, Digital Arts+Culture in Canada
    Design Council UK
    First Monday

    Total Experience on Technorati
    Technorati Profile

    Get Camino!
    In the Pipeline: Don't miss Derek Lowe's excellent commentary on drug discovery and the pharma industry in general at In the Pipeline

    Total Experience

    « “Back in the saddle and ready to ride!” | Main | Relationships Are About the Total Experience »

    June 30, 2007

    Prelude to a discussion of Spiritual Experience

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    Posted by Bob Jacobson

    Burning%20Car.jpgI sat down to write about the varieties of spiritual experience, only to be confronted by news of the Glasgow Airport car bombing; and earlier, the discovery in London of two Mercedes filled to the gills with explosives and nails that failed to detonate, prepared for jihadist purposes.

    Meanwhile, also in the name of religion, violence continues in Iraq, Afghanistan, Darfur, and who knows how many other locations, each time with faith in a deity as its rationale -- something all parties to these conflicts,"good" and "bad" alike, have in common. In other places, depredations against the earth itself -- for example, the burning down of the rainforests, the clear-cutting of the Southeast Asian jungles (for chopsticks), the sweeping clean of sea life from the oceans, and the promotion of urban sprawl at the expense of nature -- are sanctioned as humankind's holy destiny. In the West, the Bible, written by all too human authors, elevates humanity to the role of über-species, demigods (in the form of the all-powerful God Himself), giving human predators great license. They not only can but must remake the earth, profiting by it in the process. The world is “Man's Dominion” -- or so we've been told by generations of boosterizing preachers. One branch of Christianity promotes the belief that you get what you deserve based on heavenly intervention, but it's not alone in sanctioning behaviors that result in incredible unevenness of wealth and opportunity within and among cultures and nations. Elsewhere, other religious traditions share the biblical authors' ambitions and promote their own forms of exploitation and reward in the name of the Divine. Buying things comes in No. 1 in some cultures.

    It's difficult under the circumstances to write about experience and spirituality, which by definition is not about death and destruction sanctified by totalitarian religion, but the opposite: connection with the Infinite, cohesion with the physical world, empathy and compassion, a sense of cosmic responsibility, and deep awareness within. For the moment, the egotistical religious zealotry that terrorizes people and the environment (as it has for millennia) holds the winning hand in terms of forming our contemporary consciousness. Sometimes, things seem to be changing. One hopes....

    As i delved into the history of spiritual experience, I discovered that over the millennia, spirituality has run on two paths. On the first path, the pursuit of transcendence and integration with the universe continues as the determined pursuit of an enlightened fraction of the population. On the second path, however, spirituality -- deliberately corrupted and misapplied -- has been transformed from a powerful force for good into a motivator of heinous acts and trivial behaviors (like rampant consumption) based on a coarse understanding of humanity's place in the world, as its Master.

    This misappropriation of the most fundamental human experience, spiritual identity, using it to serve evil -- venal and banal -- purposes, may have been the first deliberate act of experience design. It took real chutzpah to seize what was most profound and make it profane. Our challenge as ethical experience designers is to redeem our profession: in this regard, to reinstitute spirituality as a force for improving the quality of life on earth.

    I need to meditate on this tonight. Tomorrow, I'll tackle spiritual experience, as promised earlier....

    Comments (1) + TrackBacks (0) | Category: Commentary | Theories of Experience


    COMMENTS

    1. Nick Lewis on July 1, 2007 10:38 PM writes...

    I was reading this article at a coffee shop, and asked the girl sitting across from what she thought of the term "ethical experience designer". She giggled, and replied, "I have no idea what that means!"

    I don't mean to nitpick... but you're speaking of something more important than making a job sound important (e.g. information architect [organizer of articles], usability specialist [a person who makes sure the website doesn't totally suck], etc...), and I feel you should therefore choose a more human-readable noun for what "it is"... Maybe this is unhelpful, i don't know... I just think its important that the language you use is more "earthy", sincere, and fully compliant with Orwell's 5 rules as possible. Otherwise, these thoughts might not make it beyond the readership of Corante. :-)

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