Corante

TOTAL EXPERIENCE explores designing for experience: its theory, its practice, and how designing for experiences affects us socially and in our personal lives.

CO-AUTHORS

  • Bob Jacobson
  • Paula Thornton
  • BOB JACOBSON is fascinated by the experience of experience. A planner and technologist, Bob has a Ph.D. in Urban Planning & Design from UCLA. He's been a policy researcher, technology CEO, science writer, and consultant. As a Fulbright Scholar, he studied cellular telephony's impacts on transborder communities in the Nordic Arctic Circle. Bob edited Information Design (MIT Press 2000) and is now writing a book on the theory and practice of creating edifying, transformative experiences.
    ( Archive | Contact Bob )
    CORANTE PAULA THORNTON says, "Understanding human behavior (economics), optimizing interactions (design) and facilitating conversations (markets), are the means to achieve strategic differentiation. This is the focus of our discipline. It is not a 'nice to have'‚ and is not, like documentation once was, an afterthought. It is the means by which to start a strategic discussion and the means by which to drive a tactical initiative. All design should be evidence-based."
    ( Archive | Contact Paula ) >
    EXPERIENCE DESIGN:
    THE METAVERSE....

    CALENDAR OF EXPERIENCE DESIGN EVENTS
    (Courtesy of Mark Vanderbeeken, Experientia SpA, Torino)

    Experience Design Websites
    Core 77 Website & Forum
    Business Week|Innovate
    InfoD: Understsanding by Design
    The Wayfinding Place
    Wayfinding Focus
    Design Addict
    L-ARCH (Landscape Architecture Mailing List)
    DUX 2007 Conference
    NetDiver.Net
    DesignBoom
    Digital Thread
    Archinect
    Enmeshed, Digital Arts & New Media
    Ludology (Game Playing Theory)
    Captology, Persuasive Computing
    Space and Culture
    Raskin Center for Humane Interfaces
    timet (acoustical design)
    Steve Portigal, Ethnographer
    Jane McGonigal's Avant Game
    Ted Wells' living : simple
    PingMag (Japan)

    Experience Design Blogs
    Adam Greenfield's Speedbird
    Experience Designer Network (Brian Alger)
    SmartSpace: Annotated Environments (Scott Smith)
    Don Norman
    Doors of Perception (John Thackara)
    Karl Long's Experience Curve
    Work•Play•Experience (Adam Lawrence)
    The David Report (David Carlson)
    Design & Emotion (Marco van Hout)
    Museum 2.0 (Nina Simon)
    B J Fogg
    Lorenzo Brusci (acoustics)
    Cool Town Studios
    FutureLab
    Steve Portigal
    Debbie Millman
    MIT Culture Convergence Consortium
    Luke Wroblewski, Functioning Form|Interface Design
    Adam Richardson
    Putting People First (Paul Vanderbeeken/Experientia
    Laws of Simplicity (John Maeda)
    Challis Hodge's UX Blog
    Anne Galloways's Purse Lips Square Jaw
    Bruno Giussani's Lunch over IP
    Jane McGonigal's Avant-Game The Future of Work

    Experience Design Podcasts
    Ted Wells' living : simple Podcast
    Design Matters Podcast, Debbie Millman
    Icon-o-Cast Podcast, Lunar Design

    Experience Design Firms and ED-Oriented Manufacturers
    Barry Howard Limited
    Hilary Cottam
    LRA Worldwide, Inc.
    BRC Imagination Arts
    Stone Mantel
    Experientia s.r.l
    Nokia
    Herman Miller
    Steelcase
    IDEO
    Cooper Interactive Design
    Gensler
    Doblin Group
    Fitch
    Fit Associates
    Jump
    Strategic Horizons LLC (Joe Pine & Jim Gilmore)
    Cheskin Fresh Perspectives

    Education and Advocacy
    Centre for Design Research, Northumbria University (UK)
    Center for Design Research, Stanford University
    International Institute of Information Design (IIID)
    Design Management Institute
    AIGA DUX
    Interaction Institute IVREA
    Design Research Institute (UK)
    UC Berkeley Center for Environmental Design Research
    History of Consciousness, UCSC
    Design News Magazine
    Society for Environmental Graphic Design (SEGD)
    Design Museum London
    Center for Sustainable Design
    Horizon Zero, Digital Arts+Culture in Canada
    Design Council UK
    First Monday

    Total Experience on Technorati
    Technorati Profile

    Get Camino!
    In the Pipeline: Don't miss Derek Lowe's excellent commentary on drug discovery and the pharma industry in general at In the Pipeline

    Total Experience

    « We have met the Other and they is us | Main | Effective Feedback Loops »

    April 2, 2005

    To ENIAC and Beyond

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    Posted by Paula Thornton

    Taking advantage of my Washington DC proximity, I made a trip to the National Mall again today – this time taking in the American History Museum. While it needs some serious updating, the one exhibit that I was most inspired by was the one on the Information Age.

    ENIAC.jpg Ignoring for a moment, the blatant misuse of the term information (most of the technologies supported the exchange of data, not information), I made some rather significant discoveries. While everyone seemed to zip past one multi-wall equipment display and exclaim simply, "That's the first computer", I spent considerable time watching the various video clips discussing the operation of the ENIAC.

    I began to realize that with the hundreds of light indicators and the hundreds of vacuum tubes, the fault possibilities for the basic operation of this device were endless. Most of the effort to execute a calculation was in testing the soundness of the parts and pieces, before a calculation could be initiated.

    But from that display and others I later saw an interesting thread of artifacts I hadn't noticed before. Most of the justification and financing that initiated these technologies came from an unexpected industry: the military.

    Militaristic technologies are generally associated to things like weapons: the advent of gunpowder and nuclear weapons. I had not really previously considered the other contributions that have seamlessly been absorbed into our daily lives without recognition.

    The more I reflected on this I suddenly realized that even as a product of a lower-middle-income family, my exposure to technology was a direct result of the military. I often watched my father replace vacuum tubes when he would work on our televisions. I remember fondly helping to organize the colorful components into the end of cardboard flutes, that my father carefully soldered onto boards which became the 'guts' of our own stereo system and electronic organ (thanks to the contribution of Heathkit to the early electronic do-it-yourself market). These skills he had...a direct result of the military. My father was responsible for the electronics that ran the interiors of planes — not to fly them, but to drop bombs.

    We often hear about how the space industry has contributed to our technological evolution. After today, I'm not so sure that contributions from the military haven't been greater. Certainly, there are far more individuals who have been employed by military dollars than space dollars. Those individuals who have served in the military and were trained in electronics (and today, in computer technology) eventually roll back out into the public market and collectively make significant contributions to our economy. Perhaps, the 'less-sexy' demeanor of the military has caused these facts to be diminished.

    I guess what struck me more was that this specific association of technological evolutions to the military was not directly called out by the exhibit, but was left to individuals to deduce on their own, if that connection was ever to be made. I suppose it would not be popular if such a correlation were to be 'featured', but that doesn't diminish the facts.

    Conversely, war often saved or boosted seemingly non-militaristic companies. Due to their core competency of efficient production, Ford was commissioned to build a plant similar to the ones that put out automobiles, but this plant was to manufacture planes for WWII. Indeed, it was during WWI that Henry Ford changed his pacivist approach when he saw he could capitalize on the war effort by providing vehicles for the war. Who's to speculate that if it were not for the 'spoils of war' that Ford might not have been in a position later to bring forth the T-Bird and Mustang, which both contributed significantly to the American historical landscape?

    The few military-specific contributions that I saw today, I'm sure pale in comparison to the many more that could be added to the list which came forth as a result of the Gulf War and those that are in progress now.

    Attempts to uncover additional non-weaponry technological contributions from the military produced limited results. In fact, in a 2003 BusinessWeek article, it is postulated that the tide has turned and now the military benefits from existing commercial development. I would clearly be interested in a new exhibit that followed this thread of technological evolution as related to the military (or a History Channel piece would do).

    Feel free to contribute anything you uncover.

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