TOTAL EXPERIENCE explores designing for experience: its theory, its practice, and how designing for experiences affects us socially and in our personal lives.
CO-AUTHORS
Bob Jacobson
Paula Thornton
BOB JACOBSON is fascinated by the experience of experience. A planner and technologist, Bob has a Ph.D. in Urban Planning & Design from UCLA. He's been a policy researcher, technology CEO, science writer, and consultant. As a Fulbright Scholar, he studied cellular telephony's impacts on transborder communities in the Nordic Arctic Circle. Bob edited Information Design (MIT Press 2000) and is now writing a book on the theory and practice of creating edifying, transformative experiences.
( Archive | Contact Bob )
PAULA THORNTON says, "Understanding human behavior (economics), optimizing interactions (design) and facilitating conversations (markets), are the means to achieve strategic differentiation. This is the focus of our discipline. It is not a 'nice to have'‚ and is not, like documentation once was, an afterthought. It is the means by which to start a strategic discussion and the means by which to drive a tactical initiative. All design should be evidence-based."
( Archive | Contact Paula )
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EXPERIENCE DESIGN: THE METAVERSE....
CALENDAR OF EXPERIENCE DESIGN EVENTS
(Courtesy of Mark Vanderbeeken, Experientia SpA, Torino)
Experience Design Websites
Core 77 Website & Forum
Business Week|Innovate
InfoD: Understsanding by Design
The Wayfinding Place
Wayfinding Focus
Design Addict
L-ARCH (Landscape Architecture Mailing List)
DUX 2007 Conference
NetDiver.Net
DesignBoom
Digital Thread
Archinect
Enmeshed, Digital Arts & New Media
Ludology (Game Playing Theory)
Captology, Persuasive Computing
Space and Culture
Raskin Center for Humane Interfaces
timet (acoustical design)
Steve Portigal, Ethnographer
Jane McGonigal's Avant Game
Ted Wells' living : simple
PingMag (Japan)
Experience Design Blogs
Adam Greenfield's Speedbird
Experience Designer Network (Brian Alger)
SmartSpace: Annotated Environments (Scott Smith)
Don Norman
Doors of Perception (John Thackara)
Karl Long's Experience Curve
Work•Play•Experience (Adam Lawrence)
The David Report (David Carlson)
Design & Emotion (Marco van Hout)
Museum 2.0 (Nina Simon)
B J Fogg
Lorenzo Brusci (acoustics)
Cool Town Studios
FutureLab
Steve Portigal
Debbie Millman
MIT Culture Convergence Consortium
Luke Wroblewski, Functioning Form|Interface Design
Adam Richardson
Putting People First (Paul Vanderbeeken/Experientia
Laws of Simplicity (John Maeda)
Challis Hodge's UX Blog
Anne Galloways's Purse Lips Square Jaw
Bruno Giussani's Lunch over IP
Jane McGonigal's Avant-Game
The Future of Work
Experience Design Podcasts
Ted Wells' living : simple Podcast
Design Matters Podcast, Debbie Millman
Icon-o-Cast Podcast, Lunar Design
Experience Design Firms and ED-Oriented Manufacturers
Barry Howard Limited
Hilary Cottam
LRA Worldwide, Inc.
BRC Imagination Arts
Stone Mantel
Experientia s.r.l
Nokia
Herman Miller
Steelcase
IDEO
Cooper Interactive Design
Gensler
Doblin Group
Fitch
Fit Associates
Jump
Strategic Horizons LLC (Joe Pine & Jim Gilmore)
Cheskin Fresh Perspectives
Education and Advocacy
Centre for Design Research, Northumbria University (UK)
Center for Design Research, Stanford University
International Institute of Information Design (IIID)
Design Management Institute
AIGA DUX
Interaction Institute IVREA
Design Research Institute (UK)
UC Berkeley Center for Environmental Design Research
History of Consciousness, UCSC
Design News Magazine
Society for Environmental Graphic Design (SEGD)
Design Museum London
Center for Sustainable Design
Horizon Zero, Digital Arts+Culture in Canada
Design Council UK
First Monday
Total Experience on Technorati
Technorati Profile
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Monthly Archives
January 22, 2005
Posted by Paula Thornton
Obviously, one of the critical bodies of knowledge for our discipline is the study of human behavior. With that, I have a recommendation. Eating my cereal and soy milk this morning I happened to flip to the Discovery Health network. I had the priviledge of catching the end of what is apparently a recurring three-part series: The Baby Human.
While I'll hopefully be catching the rebroadcast this afternoon (I can't go too far from home today, as the beginning of a winter snowstorm is quietly decending on the WDC area), I wanted to share the inspiration I gathered from this, in the hopes that some of you might also be inspired to watch.
...continue reading.
Comments (3)
+ TrackBacks (0) | Category: Theories of Experience
January 16, 2005
Posted by Paula Thornton
Late in September 2004 the last piece of open real estate on the National Mall was filled up with the new National Museum of the American Indian. Given that there were so many people in town for the pending inauguration festivities (I've never seen so many Portapoties in a row) visiting the new Museum required that we stand in line for a while to get through security (just purse/backback checks). That delay gave us time to appreciate the gorgeous lines and texture of both the architecture and the landscape.

But that was only heightened by the visuals inside. I could have stared for hours at the detailed craftsmanship of the massive copper sculpture surrounding the ground floor tribal circle made to represent a wooden fence threaded with birch bark. Don't get me started on the design of the elevator doors, the matching theme inside the elevators and the stonework on the floors...
We headed straight for the 4th floor. We were there for over 2 hours and I only saw half of the exhibits just on that floor alone.
I wanted to publically thank all the designers involved in this fabulous celebration of history. I was particularly impressed with the multimodal design to be experienced in the Lelawi Theatre. An intimate circular setting (tiered bench seating in the round), at the center was a 4-sided logpole frame with a coarse cream woven blanket hung from each side. These served as projection screens...well, some of them. Under the frame was a large, lumpy rock-like piece that also served as a screen, and the domed ceiling overhead served as a screen as well. Literally, you would have to see the exhibit over and over again from different angles to take in all the visual projections. And it wasn't overdone.
The last item that I got to take in, that I just kept staring at, was a document signed by George Washington. In such an informal/comfortable environment, it seemed like such an important piece of history to be randomly mixed in with all the other artifacts. For a girl not used to being steeped in the history of America, it inspired an awe or two.
I guess maybe I should head to the National Mall more often on weekends. The price of admission (free) is certainly affordable.
Comments (1)
+ TrackBacks (0) | Category: The Practice of Experience Design
January 13, 2005
Blink ›
Baby I Love Your Way
Selling kids products to the parents as well as the kid goes way back, certainly that was the point of the sophisticated humor found in Sesame Street, for example. Here's one that may surprise you: music you know and love, recorded in a lullaby style, suitable for a baby. It has elements of Muzak to it, but the presentation is something else. Also check out the whole collection (Punk Rock Baby, Hip Hop Baby, and more).
(posted by Steve Portigal)
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The Experience of Airlines
Check out this story from NPR's Fresh Air, where they talk with Scott McCartney who writes the "The Middle Seat" for the WSJ. He considers so many aspects of the user experience of air travel, from purchase to the myriad of in-airport experiences, to comfort and ergonomics, to food, and beyond. Good stuff.
(posted by Steve Portigal)
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Martijn van Welie
Remember the name ("ij" and all). This guy is quietly making a fabulous contribution to the interactive design industry. His site, www.welie.com, comes with the byline, "...patterns in Interaction Design". While that in itself might not be significant, on his home page he invites you to notify him if anything appears to be missing.
At the time, I had stumbled onto his site looking for calendaring/events samples. He didn't have any, so I did my own research. I prepared a 'report' to serve as a guide for my visual design colleague and forwarded that report to Marijn. I know what my report looked like, it was nothing like the results he came up with in just a short period of time (see Event Calendar pattern).
The bottom line here is, anyone and everyone who finds themselves doing some research on a 'best practice' idea, send what you find to Martijn -- he'll do something valuable with it. **Paula**
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January 1, 2005
Blink ›
Contact Broker
Take control of your contact experiences this year -- use a contact broker. The differentiator here is that email sender addresses are validated for you and you don't have to go to the hosting site to manage your messages. It does exactly what a broker should do, handle the tough stuff and deliver the goods.
During the introductory period, register your unique i-name for 50 years ($25). Check out the interaction interface...=iknovate **Paula**
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